Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing and using LuminanceLab's lead generation and online advertising services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
LuminanceLab provides lead generation and online advertising services designed to help businesses identify, target, and connect with potential customers through various digital marketing channels and social media platforms.
Our services include but are not limited to:
- Lead discovery and qualification
- Social media advertising campaign management
- Multi-platform advertising coordination
- Analytics and reporting services
- Customer relationship management integration
3. User Accounts and Qualification
Access to our services requires qualification through our sales process. We reserve the right to approve or deny service requests based on our internal qualification criteria. Not all applicants will be accepted as clients.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Payment Terms
Service fees are based on the selected plan and are billed monthly in advance. All fees are non-refundable unless otherwise specified in writing. We reserve the right to change our pricing with 30 days written notice.
Failure to pay fees when due may result in suspension or termination of services.
5. Data and Privacy
We collect and process data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.
You retain ownership of your business data and customer information. We will not share your proprietary business information with third parties without your explicit consent.
6. Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit any harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Use the service to spam or send unsolicited communications
7. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that may temporarily affect service availability.
8. Limitation of Liability
LuminanceLab shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
9. Termination
Either party may terminate this agreement at any time with written notice. Upon termination, your access to the service will be discontinued, and any outstanding fees will become immediately due.
10. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service. Continued use of the service after such modifications constitutes acceptance of the updated terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
LuminanceLab
Clemente Olvera
1608 N 7TH St
Lamesa, TX 79331-0000
Email: [email protected]
Phone: +1 758-885-9601